Frequently Asked Questions

Straight answers to the questions parents ask most often before buying Full Aplus. For anything else, call or WhatsApp us on +91 75588 11887 or email info@fullaplus.in.

About the software

What is Full Aplus?

Full Aplus is a digital teacher installed on your Windows PC. Every topic in your child's syllabus is taught with animated visuals, voice explainers and written notes, step by step. It works without internet once activated. It is installed software, not an online tuition service: there are no live classes or teachers to schedule.

Which classes and boards are covered?

KG to Class 12, for CBSE, ICSE and Kerala State syllabus. You choose the board when you buy. The NEET & Engineering Entrance Practice Pack is also available for Kerala State, CBSE, ICSE, Karnataka State and Tamil Nadu State boards.

How does it teach?

Through a 5-level system: preview, classroom, revise, practice and performance analysis. See how Full Aplus teaches.

Is there a free trial or demo class?

No. Full Aplus is installed software, not a live class, so there is no trial version or demo session. You can watch the software teaching real lessons on our YouTube channel before you buy.

Device and internet

What device do I need?

A Windows PC or laptop. Full Aplus does not run on phones, tablets or Mac. This is deliberate: your child's teacher shouldn't share a screen with Instagram.

Do I need internet?

Only to download the installer and activate the software. After that, it works fully offline.

Buying and delivery

How do I receive the software?

Right after payment, you receive an email with a download link. Delivery is instant; there is nothing to ship.

Is this a subscription?

No. It is a one-time purchase for one academic year. There are no monthly charges.

How long is the licence valid?

One year from installation, on one PC.

How do I activate it?

Install the software, note the Product Code shown on first launch, and register it online once. Step-by-step instructions are on the Registration & Activation page.

Refunds and support

What if my licence key doesn't work?

Contact us within 7 days of purchase. If the key is invalid, you received the wrong product, or the file is corrupt, we will replace it. If we cannot fix it, we refund you in full. Read the full refund policy.

Can I get a refund if I change my mind?

Because the software is delivered digitally and instantly, sales are final except in the cases above. Please check the device requirements and watch the YouTube walkthroughs before buying.

When can I reach support?

Monday to Friday, 9am to 6pm IST, on +91 75588 11887, at support@fullaplus.in, or through the contact form.

About us

Who makes Full Aplus?

Full Aplus is built on the work of Unitek Software Pvt. Ltd., which has made learning software for Indian students since 1994. It is designed by educators, academicians, clinical psychologists, subject specialists, animators and engineers. Read our story.